How Much is Shipping? 

Shipping rates vary by weight and distance. Below are best estimates:

- USPS Economy w/ no tracking: $3.00 (4-7 days)

- USPS First Class Package: $4.85 (3-6 days)

- USPS Priority: $8.50 (2-4 days)

- UPS 2 Day: $15.00 (2 days, no weekend)

- UPS 1 Day: $20.00 (1 day, no weekend)

      International Shipping*

      Prices for shipping depends on your country. You will see the cost to ship in checkout. 

      - DHL Economy ships to your local post and your local post will deliver to your mailbox. This takes around 20 business days to arrive. 

      - DHL Express ships in about 3-6 business days and is delivered by DHL. 

      *VAT and Duties are not paid by us. Those costs are not built into the order. Please be advised that you may need to pay this in order for delivery. 

       

      How long does the card last? 

      We suggest using the cards within 12 months for longest battery life.

      How Do I Mail This? 

      We suggest using a bubble mailer or stay flat. 

       

      Can Joker Greeting write a message for you on the card? 

      We only activate and write in cards at shipjoker.com 

      We do offer refunds

      Fact: Defects happen and we have to admit this. We are fortunate that less than 1% of total items are defective. But if you are that 1% then it feels like 100% and that is terrible! And sad. And terribly sad. 

      How to get a refund

      • Send us an email: team@jokergreeting.com. - This is the best way to contact us and we will get back. We promise! 
      • That's it. Do the above. Pictures help, how you used it helps. and more...but in the end I don't like to make it hard to get great customer service. 

      Where are we located? 

      Main offices are in Irvine, CA

      Main warehouse ships from PA. 

      What do we do with your email?

      The golden rule applies here. Only send as many emails as I would want to receive. I think 1 email a month is enough. This rule is only broken if we have special events or special offers or new launches. 

      Want to contact us? 

      • team@jokergreeting.com email is the best way to contact us. 
      • Facebook.com @jokergreeting works
      • Instagram.com @jokergreeting works
      • tiktok @jokergreeting works
      • 949-667-2080 but honestly, only 1 person can pick up a phone so we try to push everything to email as we can reply much faster.